How do I pay if the license plate was not scanned?
In therare cases where a license plate is not scanned correctly at the entrance, the customer can still enter the license plate manually at the pay station.
Whathappensif the license plate is not scanned correctly?
In the rare cases where a license plate is not scanned correctly, this is transferred to a list, which the parking administrator can correct by entering the correct license plate from the image.
Howaccurate are the cameras?
Whenwe test, the accuracy is 98-99%. The remaining license plates can be entered manually for 100% accuracy.
Whathappens if a customer doesn't pay?
Oursystem automatically generates a list of cars that have not paid for parking.
Canyou scan license plates from all countries?
Oursystem reads and registers Danish and foreign license plates. If a car with an unknown license plate type does not pay, the responsibility does not disappear and the amount can still be charged.
Extra
It is possible to pull statistics and change any error data, print receipts etc. from our backend system.
We always have spare parts on hand for the most important functions and our telephone support is always available.
We do many tests and checks in-house on all hardware before it is installed on site. In the unlikely event of an accident, we'll come out if it can't be done over the phone.
If you want to read about our privacy policy and GDPR, you can read more here.
We treat all data anonymously. Therefore, the data is protected and encrypted. We only store personal information and images in order to complete the transaction.
If you would like to receive our SLA contract, please write to us at info@dopago.com
We serve a wide range of customer segments already, and more are being added all the time. Because our solutions are scalable and can be adapted to all kinds of different needs and wants, we can make a difference in terms of optimization, streamlining and generally creating value for our customers in their daily lives - optimization, streamlining and generally creating value for our customers in their daily lives.
