Public parking with complex parking mix

Park more cars

Customer

Hospital

Industry sector

Public parking

Solution

Intro

Norway's second largest hospital with a high level of complexity due to diverse types of users, including employees, tenants, relatives and visitors.

The challenge

The system must be able to handle many different types of users, some with free parking for periods of time, some with special permits/agreements, short visits and long-term visits.

With so many types of users using the parking lot, having multiple payment and billing methods as well as discount solutions is a must.

The result

The solution

The parking runs smoothly - for all types of users, and there are many different ones - every single day, all year round.

So many different types of users require a system that can continuously adapt to new segments and the handling of these without affecting daily operations. It is also important to be able to extract useful data from the system in order to make the right decisions about, for example, future handling of new user types.

The solution consists of:

7 Parking areas with camera 12 Parking areas without camera

Different payment options create high customer satisfaction

- Self-service subscriptions/permits

- Discount solution (Validation solutions) opens up the possibility to offer reduced prices for different needs

- Detailed reports on finances, traffic data and capacity utilization

- Customized interface for efficient customer service

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