Aalborg Airport is Denmark's 3rd largest airport with 5000 parking spaces in 4 parking areas for the approx. 2 million travelers annually traveling to and from the airport. Therefore, it is extremely important that there is a good flow of traffic to and from the busy and well-visited airport.
The challenge at virtually all airports is that you don't know when peak loads will occur, so a system based on forecasting can make a big difference in day-to-day operations and help ensure that all visitors have a great experience.
Aalborg Airport is satisfied with their parking and taxi management solutions because they have gotten exactly what works for them. There is a good flow of traffic, overcapacity of taxis is avoided, polluting traffic jams are kept to a minimum and customer satisfaction is improved.
Based on in-depth analysis, clarification of scenarios and alignment of expectations in our close dialog with Aalborg Airport, the concept was ready.
A concept geared towards future trends, adapted specifically to the airport's needs with an eye for the latest technological developments. Aalborg's solution is cloud-based, which offers great benefits in terms of no server or IT operations, ensuring high stability and reliability.
Aalborg Airport's parking solution is designed to make it as quick and easy as possible to park your car and pay, even after parking.
Self-service
This means that the user-friendliness of the self-service functions has been turned up a notch, allowing parkers to quickly register their car, pay via a flexible mix of payment options (including QR, app and web) and avoid unnecessary queues at the pay stations.
In fact, the parker can pay from home after parking via the post-billing solution, which helps ensure fast check-in/check-out and high satisfaction. For the airport, this means lower operating costs, reduction in the number of machines and "out of service" incidents, vandalism, etc.
Pricing modules
With discount and pricing modules, you can differentiate prices according to the location of the parking lot, which increases revenue and at the same time increases parking satisfaction because you can save money by staying a little further away.
Aalborg Airport's taxi management system is based on a forecast - more text is on the way
"We are fully satisfied with the collaboration - we got the most optimal solutions because they focused on our needs and wishes from the start. They are skilled at diving into data and understanding their customers' issues and creating the most effective solutions."
Kim Bermann, COO Aalborg Lufthavn Amba
We serve a wide range of customer segments already, and more are being added all the time. Because our solutions are scalable and can be adapted to all kinds of different needs and wants, we can make a difference in terms of optimization, streamlining and generally creating value for our customers in their daily lives - optimization, streamlining and generally creating value for our customers in their daily lives.
